Return pick up will be temporarily unavailable from 04th November 2022 until further notice due to upcoming 11.11 sales. We suggest you to return your parcels via drop off at the available drop off locations.

You can return items from different orders together - simply pack them in one package and drop it off or have it picked up. Please ensure to submit a return request for all returned items. Click here to learn how.


IMPORTANT NOTE: This return option is not applicable for Items sold by Sellers that are part of the ZALORA Direct Return to Seller program. Items sold by Sellers that are part of the ZALORA Direct Return to Seller program must not be consolidated in the same return package as other items unless sold by the same Seller. Please refer to the Product Description of the item you wish to return. Click here for more information.