Please note that if you do not select a refund method when submitting your return request, you will automatically receive your refund as Store Credit.  ...

ZALORA offers free and easy exchanges and refunds/returns – no questions asked! Ensure that your item is not in the Non-Exchangeable and & Non-Refund...

Wondering if your returned item has reached our warehouse? Read on to find out how you can track your returns.   Select the appropriate country below to f...

Received a non-returnable defective or damaged item?  We're sorry to hear that! Please contact our Customer Service team and we will conduct a tho...