ZNOW: UNLIMITED NEXT DAY DELIVERY
Our Sustainability Journey
COVID-19 Donation

Exchange & Refund/Return

How To Return Your Items (Exchange Or Refund)
Please note that if you do not select a refund method when submitting your return request, you will automatically receive your refund as Store Credit.  ...
Tue, 10 Nov, 2020 at 10:32 PM
Return Policy
Thu, 18 Mar, 2021 at 11:01 AM
Self Return At A Dropoff Point With A Return Label
ZALORA offers free and easy exchanges and refunds/returns – no questions asked! Ensure that your item is not in the Non-Exchangeable and & Non-Refund...
Thu, 18 Mar, 2021 at 11:28 AM
Grab Delivery x Ninja Van Return Pick Up Service
Thu, 18 Mar, 2021 at 11:15 AM
Paperless Self Return At A PostCo Outlet
Fri, 19 Mar, 2021 at 10:34 AM
Return Pick Up
Wed, 5 May, 2021 at 10:23 AM
Returns Tracking
Wondering if your returned item has reached our warehouse? Read on to find out how you can track your returns.   Select the appropriate country below to f...
Sun, 15 Nov, 2020 at 9:30 PM
Non-Exchangeable & Non-Refundable Items & Brands
Received a non-returnable defective or damaged item?  We're sorry to hear that! Please contact our Customer Service team and we will conduct a tho...
Thu, 18 Mar, 2021 at 11:05 AM