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Exchange & Refund/Return

How To Return Your Items (Exchange Or Refund)
You can return items from different orders together - simply pack them in one package and drop it off or have it picked up. Please ensure to submit a return...
Fri, 29 Apr, 2022 at 5:03 PM
Return Policy
Tue, 22 Feb, 2022 at 11:56 AM
Paperless Self Return At A J&T Outlet
You can return items from different orders together - simply pack them in one package and drop it off or have it picked up. Please ensure to submit a return...
Fri, 29 Apr, 2022 at 5:03 PM
Self Return At A Dropoff Point With A Return Label
You can return items from different orders together - simply pack them in one package and drop it off or have it picked up. Please ensure to submit a return...
Fri, 29 Apr, 2022 at 5:03 PM
Grab Delivery x Ninja Van Return Pick Up Service
You can return items from different orders together - simply pack them in one package and drop it off or have it picked up. Please ensure to submit a return...
Sat, 30 Apr, 2022 at 12:17 AM
Paperless Self Return At A PostCo Outlet
You can return items from different orders together - simply pack them in one package and drop it off or have it picked up. Please ensure to submit a return...
Fri, 29 Apr, 2022 at 5:02 PM
Returns Tracking
Thu, 2 Jun, 2022 at 5:44 PM
Non-Exchangeable & Non-Refundable Items & Brands
Received a non-returnable defective or damaged item?  We're sorry to hear that! Please contact our Customer Service team and we will conduct a tho...
Tue, 14 Sep, 2021 at 10:08 AM
What is Direct Return to Seller?
Wed, 20 Apr, 2022 at 10:30 AM
Ninja Van Return Pick Up
You can return items from different orders together - simply pack them in one package and drop it off or have it picked up. Please ensure to submit a retur...
Tue, 14 Jun, 2022 at 2:49 PM