At ZALORA, we have several security measures in place to safeguard your data and payment details.


Credit Card Information Storage

All credit card information are securely encrypted and stored with our gateway Cybersource, which is a subordinate company by VISA. This gives a second layer of protection for customers credit card information.


CVV Verification

When you submit your credit card information, including CVV, our job is to encrypt the info and security transmit to issuers for payment verification and approval. However, verification of the CVV is totally upon issuer's decision. However, we can help to raise the concern to issuers.


Fulfilling PCI Compliance

Zalora Website is fully PCI (Payment Card Industry Data Security Standard) compliant and we also have sophisticated fraud tools and experienced fraud specialists screening our daily orders. If you still have security concerns, you can easily remove your credit card details as outlines here. You can then manually key in your credit card information for future checkouts.