In our initiative to be more environmentally friendly, we are introducing e-invoice!
E-invoicing (also called electronic invoicing) is a form of electronic billing that is used to present and monitor transactional documents.
For items sold by either ZALORA or ZALORA's external suppliers, you may download a copy of your e-invoice via Desktop by following 2 simple steps! Unfortunately, we do not provide e-invoices for items sold by Sellers. Please contact our Customer Service Team if you would like a copy of your Seller invoice.
Step One: View Order
Go to "Track My Orders" and find the order number you want then click on "View Order".
Step Two: Print Invoice
Download your invoice by clicking on "Print Invoice". Please note that this feature is only available for items that have been shipped and may download multiple files depending on the number of packages in your order.