Do you prefer our "Cash on Delivery" option because you only need to pay for your item(s) upon receiving it? Do you find carrying hefty cash around troublesome? QRPay allows you to make cashless payments directly from your eligible bank's app. 


If you hold an account from the banks listed below, this is for you! Please find the updated list of eligible banks here.


After selecting the items you wish to purchase, opt for "Cash on Delivery" as your payment method and follow the steps outlined below! 


Please note that QRPay is only applicable for selected Klang Valley locations / orders distributed by ZALORA in-house riders. QRPAY via ZALORA has a daily limit of RM 1,000.


Step One: Check Your E-mail

To find out if your order is eligible for QRPAY,  check to see who your delivery courier is when you receive the email "Your order 2xxxxxxxx is on its way! Cash On Delivery". If it states ZALORA, then you're eligible! If it states a different courier, we regret to inform you that you are not eligible for QRPAY.


Step Two: Inform Your Delivery Courier

When you meet the delivery person, inform them that you would like to pay using QRPay.


Step Three: Open Your Bank App

Open your eligible bank's app and click on "QRPAY". Ensure that the recipient is shown as "ZALORA" before scanning the QR code on the delivery person's mobile phone.


Step Four: Parcel Collection

Collect your parcel!


QRPAY Terms and Conditions

  • QRPay via ZALORA has a daily limit of RM 1,000. Any orders above this value will require customers to pay the remaining amount in cash.
  • Maybank's Terms & Conditions apply - refer to Maybank's official website for more information. For other banks, please refer to your respective bank's official website for more information.