Shopping on ZALORA is now made even more convenient as we introduce GrabPay - our latest payment option! Earn Grab points with every transaction made, track your spending through instant payment notifications, and take comfort in their award-winning wallet security!


Please ensure you have a valid Grab account, with sufficient GrabPay credits, before you proceed with our payment option for GrabPay, as payment can only be made via a single transaction.


After deciding on the item(s) you would like to purchase, proceed to follow the instructions outlined below. Do note that the daily purchase limit on ZALORA via GrabPay is capped at RM 1500 (for full wallet).


GrabPay is only available on the ZALORA mobile app - download it and try it today! 


Step One: Proceed To Checkout

Once you've added your desired item(s) to your bag, select "Go to Checkout".


Then select your delivery address and continue to payment.


Step Two: Opt For GrabPay 

Once at the payment page, select "GrabPay" as your payment method and continue to the order review page.


Then scroll down and select "Place Order".


Step Three: Log In To Your Grab Account

You will be asked to key in your phone number for verification purposes. Type in your phone number and tick the "terms & conditions" box to proceed.


You will then receive an SMS with a 6-digit code for you to input.


Upon completion, you'll be asked to verify your identity with your Grab PIN.


Step Four: Complete Your Payment With GrabPay

Lastly, review your order details and select "Confirm Payment GrabPay".


In the event that you don't have sufficient GrabPay credit, you will be shown the message below. Please top up your balance in order to complete the payment.

Once payment is successful, you will receive an e-mail from us confirming that your order has been placed!