You can return items from different orders together - simply pack them in one package and drop it off or have it picked up. Please ensure to submit a return request for all returned items. Click here to learn how.


IMPORTANT NOTE: Items sold by Sellers that are part of the ZALORA Direct Return to Seller program must not be consolidated in the same return package with other items unless sold by the same Seller. They must only be returned via J&T paperless returnsPlease refer to the Product Description. Click here for more information.


Effective 20th July we will no longer be utilising GoRush as a courier for delivery or returns. Kindly proceed to return your item(s) with Jifee - SF Express instead!


Please note that if you do not select a refund method when submitting your return request, you will automatically receive your refund as Store Credit.