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Other Enquiries

Exchange Or Refund / Return Time Frame
Mon, 15 Nov, 2021 at 8:07 PM
Missing Invoice / Return Label
Fri, 19 Nov, 2021 at 12:27 PM
Incorrect / Defective Item
Tue, 14 Sep, 2021 at 10:04 AM
Received A Refund Without Requesting For One?
We sincerely apologize for any inconvenience this may have caused you. At ZALORA, we strive to cater to your request to the best of our abilities. However, ...
Tue, 14 Sep, 2021 at 10:21 AM
How To Consolidate Your Return Items?
Mon, 25 Oct, 2021 at 2:21 PM