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Other Enquiries

Exchange Or Refund / Return Time Frame
Sun, 15 Nov, 2020 at 9:41 PM
Missing Invoice / Return Label
Sun, 15 Nov, 2020 at 9:38 PM
Incorrect / Defective Item
Fri, 5 Feb, 2021 at 10:00 PM
How Is The Discount Value Being Applied To My Shopping
Fri, 5 Feb, 2021 at 3:55 AM
Received A Refund Without Requesting For One?
We sincerely apologize for any inconvenience this may have caused you. At ZALORA, we strive to cater to your request to the best of our abilities. However, ...
Sun, 7 Feb, 2021 at 11:06 PM