General Enquiries

Have questions not related to the other main categories? Find them here!

Account Verification
Tue, 17 May, 2022 at 4:31 PM
Product Authenticity - Is ZALORA Legit?
Fri, 10 Sep, 2021 at 5:06 PM
How to use E-Gift Cards
If you have enquiries regarding ZALORA Corporate Gift Cards and/or Bulk Gift Cards Purchases, please reach out to us at
Fri, 25 Feb, 2022 at 2:31 PM
How To Become A ZALORA Seller
Tue, 14 Sep, 2021 at 10:58 AM
Who are Sellers?
Tue, 31 May, 2022 at 5:22 PM
ZALORA Newsletter Subscription
Tue, 14 Sep, 2021 at 10:52 AM
SKU Codes
Tue, 14 Sep, 2021 at 10:55 AM
Is My Online Shopping Secure?
Tue, 14 Sep, 2021 at 12:44 PM
How Do I Enable Push Notifications On My ZALORA App?
Tue, 14 Sep, 2021 at 12:46 PM
ZLive Terms and Conditions
Livestream Any copying, recording, broadcasting, rebroadcasting, downloading or web streaming of content produced by Zalora, including livestreams on ...
Tue, 14 Sep, 2021 at 5:08 PM