General Enquiries

Have questions not related to the other main categories? Find them here!

ZALORA BIRTHDAY SALE 2024: SHOP & WIN
How to Participate? The contest will be held on 6 March, 12AM to 10 March, 11:59PM. The contest is open to all customers. To participate, customers...
Wed, 6 Mar, 2024 at 3:34 PM
Account Verification
Tue, 17 May, 2022 at 4:31 PM
Product Authenticity - Is ZALORA Legit?
Fri, 10 Sep, 2021 at 5:06 PM
How to use E-Gift Cards
Tue, 5 Dec, 2023 at 5:24 PM
How To Become A ZALORA Seller
Tue, 14 Sep, 2021 at 10:58 AM
Who are Sellers?
Mon, 6 Nov, 2023 at 5:45 PM
ZALORA Newsletter Subscription
Tue, 14 Sep, 2021 at 10:52 AM
SKU Codes
Mon, 6 Nov, 2023 at 6:50 PM
Is My Online Shopping Secure?
Tue, 14 Sep, 2021 at 12:44 PM
How Do I Enable Push Notifications On My ZALORA App?
Tue, 14 Sep, 2021 at 12:46 PM