All new customers will be asked to secure their account through a one time password sent to their registered phone number on ZALORA. Follow the simple steps outlined below to complete verification.


Step 1: Proceed To Checkout 

Upon selecting the items you wish to purchase, add them to your bag, and then proceed to checkout


Step 2: Key In Your Phone Number 

If you have yet to create an account with us, please register using your e-mail address and fill in the required information. You will then be asked to key in your registered phone number in order for us to send you the OTP code.


Step 3: Key In your OTP 

If your phone number is valid, we will send you the 4 digit OTP code to be keyed in.


If your phone number is invalid, please ensure it's keyed in the correct format and that the phone number is correct. Once corrected, we will send you the 4 digit OTP code to be keyed in.


Step 4: Proceed To Place Your Order 

Once OTP verification is successful, you can proceed to place your order. Happy shopping!